Written by: Emma Lunn
03/07/2023
The Financial Conduct Authority (FCA) has ordered Direct Line to review five years of car insurance claims after admitting it had underpaid some drivers who’d had their vehicles written off.
The regulator started an investigation into the car insurance market in December 2022 and has taken action against Direct Line as a result.
The UK’s second-biggest car insurer has been told to conduct a review of claims…
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