IAG held its investor day last week. CEO Nick Hawkins says the company is focused on its strategy which includes adding 1 million direct customers. He said that the insurer had added 207,000 net customers and had rolled out the NRMA brand in Western Australia and South Australia and that the company enjoys very strong retention rates. However the road to one million more customers would be slower than expected while the company prioritises margins.
IAG is aiming for a $250m…
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