Americans expect the worst from car dealerships. Sometimes, they get the worst. But more car shoppers anticipate problems than actually have them, according to a new survey.
The survey should be taken with a grain of salt because of who funded it. KPA is a company selling software that helps keep car dealerships compliant with laws and regulations. However, KPA hired the reputable polling firm Harris to conduct the study.
Harris polled more than 2,000 car shoppers to…
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